Poonawalla Fincorp’s collaboration with IIT Bombay is revolutionizing HR practices with Artificial Intelligence, enhancing efficiency and reducing operational costs.
Streamlining Hiring Processes
AI has cut the recruitment cycle time by 90%, reducing the time it takes to finalize job offers from ten days to less than one. Automated systems now handle candidate matching, document verification, and real-time screenings.
Arvind Kapil’s Strategic Vision
CEO Arvind Kapil remarked, “The integration of AI in our HR processes is just the start of our extensive plan to lead in digital innovation.” The company is committed to driving AI across various business functions to strengthen its customer-focused ecosystem.
Improving Employee Support
AI is also transforming internal HR operations. A WhatsApp-powered bot system is being developed to provide real-time responses to employee questions about payroll, leave, and company policies.
AI and the Future of Operations
With CTO Salil Hajarnis at the helm, Poonawalla Fincorp is expanding AI usage into customer service, compliance, and operations, positioning itself as a leader in digital transformation within the financial services sector.
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